Last Updated: [11/12/2025]

Welcome to Giventek.
Giventek (“we,” “our,” “us”) is committed to protecting your privacy and ensuring a safe online experience for all users across Africa. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, mobile services, and marketplace features.

By using Giventek, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you create an account or use our services, you may provide:

Your name
Email address
Phone number (optional)
Profile details
Location (city/country)
Listing information (items you upload, descriptions, images)
Messages sent through our platform
Feedback, support requests, or reports

We do not collect sensitive personal information unless required for safety reporting.

1.2 Information We Collect Automatically

When you use Giventek, we may automatically collect:

Device type and browser information
IP address
Log data and usage statistics
Pages visited and actions taken
Cookies and tracking technologies (for improving site performance)

2. How We Use Your Information

We use your information to:

Create and manage your Giventek account
Display your listings publicly
Facilitate communication between users
Improve our marketplace functionality and user experience
Ensure safety, prevent fraud, and address misuse
Send important updates, notifications, and service alerts
Respond to customer support or technical issues
Analyze platform trends and performance

We never sell your personal information.

3. How We Share Your Information

We may share limited information only when necessary:

3.1 With Other Users

When you list items or send messages, other users may see:

Your username
Your general location (city only)
Listings you create
Your profile photo (if provided)

We do not publicly display your email or phone number.

3.2 With Service Providers

We may share data with trusted third-party providers who help operate our platform (such as hosting, analytics, security tools). These providers must follow strict confidentiality requirements.

3.3 For Legal or Safety Reasons

We may disclose information if:

Required by law
Necessary to protect user safety
Investigating fraud, misuse, or violations of our Terms

4. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Remember your preferences
Enhance search and listing functionality
Measure traffic and analytics

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Storage & Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

These measures include:

Encrypted connections (HTTPS)
Secure servers
Access controls
Regular security reviews

While no system is 100% secure, we take your data protection seriously and continuously improve our security practices.

6. Your Rights

Depending on your country of residence, you may have the right to:

Access the personal data we hold
Correct inaccurate information
Request deletion of your account
Limit certain types of data processing
Opt out of marketing communications

To make any of these requests, contact us at privacy@giventek.com.

7. Children’s Privacy

Giventek is not intended for children under 13.
We do not knowingly collect information from children. If we discover such data, we delete it immediately.

8. International Data Transfers

Giventek operates digitally across Africa.
Your information may be stored or processed in various countries where our systems or third-party providers are located. We ensure such transfers follow applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
When changes occur, the “Last Updated” date at the top of this page will be revised. Continued use of the platform means you accept the updated terms.

10. Contact Us

For questions, concerns, or privacy-related requests, contact us:

Email: privacy@giventek.com
Support: support@giventek.com